No image available
No image available
Your request is being processed.
SF-HeaderPromoBanner
 
Close

FAQs : Activity Centers

Does my Activity Center have a warranty?
Dorel Juvenile Group warrants its products to be free from defects in workmanship and material under normal household use and service for 1 year following date of purchase for most products. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential property damage is expressly excluded. Proof of purchase is required. To make a claim under this warranty, you must contact Dorel Juvenile Group's Consumer Relations Department by emailing consumer@djgusa.com, by faxing 1-800-207-8182, or by writing to the following address:

Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

You may also contact the Consumer Relations Department at 1-800-544-1108 to speak to a Consumer Relations Representative. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. Proof of purchase is required.

What are the weight and height restrictions on my Activity Center?
Activity Centers have a weight limit of less than 30 pounds and no taller than 32", however; you will always want to check the instructions for your particular model. A child must be able to sit up unassisted prior to using an Activity Center. Do not place a child in an activity center once they are able to walk unassisted. A child should never be left unattended while in an activity center.
Where can I find the model number on my Activity Center?
The model numbers and manufacture dates are found on the underside of the base raised in the plastic. The manufacture dates are in a date wheel format.
How can I obtain replacement parts for my Activity Center?
To obtain parts, you may contact the Consumer Relations Department at 1-800-544-1108. Hours of operation are Monday - Thursday 7:00 AM to 6:00 PM EST and 7:00 AM to 4:30 PM EST on Friday. You may also email us at consumer@djgusa.com
Drag products here to compare

RightSideBarAds
AlfrescoPromoSpotOne
WeeViews
AlfrescoPromoSpotTwo